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Dispatch Time
 

Your stamp will be made and ready for dispatch in 1 - 2 working days.
 

Delivery

We offer FREE UK postage on web orders over £25.

UK delivery estimate is 1 working day, plus the dispatch time shown above.

Postage is charged at a flat rate regardless of the order's size.
Delivery within the UK costs £4, by Royal Mail 1st Class.

Unfortunately we do not offer an express delivery service; stamp-making is not an
exact science and stamps do not always pass the quality test first time.
 

Costs for international delivery will be quoted at the checkout.

Prices for international delivery from £7.50.

International orders will usually be dispatched by Royal Mail.

 

VAT (sales tax)

Prices include VAT, which is charged at the current rate on all orders delivered to addresses within the EU. If your delivery country is outside the EU, VAT will be removed at the checkout. Channel Islands residents should select "Channel Islands" rather than "United Kingdom" as their delivery country.

VAT number: GB 619 5485 10.

Returns

Our 30-day return guarantee means that, if for any reason you are unhappy with your purchase, you may return it to us in its original condition within 30 days and we will issue a full refund. We can only accept the return of opened items if they are faulty.

Please note: custom stamps cannot be returned for a refund unless they are faulty.

Payment

Pay by credit or debit card or by PayPal. Choose your payment method at the checkout.
If your payment is unsuccessful but you wish to continue with your purchase, please log on to your account, ‘view orders’ and click on the 'Pay Now’ button.
Card payments are handled by Pay360; The English Stamp Company does not have access to any of your card details, other than the type of card, expiry date and the last 4 digits on the front of the card, which we use to identify the card used.