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Security & Privacy

Online Credit Card Security
When you pay by card you will be taken to a secure payments site, operated by PayPoint/ SecPay. PayPoint is one of the UK's leading premier branded retail networks for the convenient local payment of household bills and mobile top-ups. You can visit PayPoint's website here. The English Stamp Company does not receive your card details, other than the last four digits of the card number, the expiry date and the type of card. We are supplied this information so we can identify the card used to make your purchase. We are unable to make any further charges for other products you may wish to add, unless you supply your card details directly to us.

What information do we collect? How do we use it?
When you order, you will be asked for your name, email address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status.

We also ask for your telephone number which enables us to contact you if there is a problem with your order. For some international deliveries this number may be given to our couriers.

We may also use the information we collect to occasionally notify you about important functionality changes to the website, new services and special offers we think you'll find valuable. If you would rather not receive this information, please email sales@englishstamp.com. Make sure to change your preferences for each account or email address you have left with us.

How do we protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.

Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as quick shopping and to store items in your shopping basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping basket and purchasing them.

Will English Stamp Company disclose the information it collects to outside parties?
No. The English Stamp Company does not sell, trade or rent your personal information to others.

In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at englishstamp.com possible and to enhance your overall shopping experience.

Your Consent
By using our website, you consent to the collection and use of this information by The English Stamp Company. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell Us What You Think
The English Stamp Company welcomes your questions and comments about privacy. Please email sales@englishstamp.com.