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Security & Privacy

How do we protect customer information?

We realise how important it is to securely store any information that you provide. That's why the whole of our site is secure. The secure software (SSL) encrypts any information you input before it is sent to us. Encryption makes it very difficult for unauthorized people to view information travelling between computers.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.englishstamp.com in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

What information do we need? How do we use it?

When you order, you will be asked for your name, email address, credit or debit card number and the expiry date of your card. This allows us to process your orders and to notify you of your order status.

We also ask for your telephone number which enables us to contact you if there is a problem with your order. For some international deliveries this number may be given to our couriers.

 

Will we disclose our customer's personal information to outisde parties?

No. The English Stamp Company does not sell, trade or rent your personal information to others

Online Credit Card Security

If you pay by card you will be taken to a secure payments site, operated by PayPoint/ SecPay. You can visit PayPoint's website here to find out more.

The only details The English Stamp Company receives are the type of card, the last four digits of the card number and it's expiry date. We are supplied this information so we can identify the card used to make your purchase. We are unable to make any further charges for other products you may wish to add, unless you supply your card details directly to us.

Tell Us What You Think

The English Stamp Company welcomes your questions and comments about privacy. Please contact us here for further information. Pay by PayPal, credit or debit card, or by cheque. Choose your payment method at the checkout.