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Shipping Time

Delivery Current shipping time:1-2 days

This shipping time is updated daily. This time refers to when orders leave our factory, not the time when you will receive your order. Times are not guaranteed.

Dispatch Time

 Current dispatch time: 1-2 working days

This refers to when orders leave our factory, not the time when you will receive your order. Times are not guaranteed.

Delivery

We currently offer FREE UK postage on orders over £15 (web orders only).

UK delivery estimate is 1 working day plus the dispatch time shown above.

Postage is charged at a flat rate regardless of order size.
Delivery within the UK, Channel Islands and Isle of Man costs £3.
For international delivery, costs will be quoted at the checkout.

 

VAT (sales tax)

Prices include VAT, which is charged at the current rate on all orders delivered to addresses within the EU. If your delivery country is outside the EU, VAT will be removed. Channel Islands residents should select "Channel Islands" rather than "United Kingdom" as their delivery country.
VAT number: GB 619 5485 10.

Returns

Our 30-day return guarantee means that, if for any reason you are unhappy with your purchase, you may return it to us in its original condition within 30 days. The item must be unopened (with any seals and shrink-wrap intact) and we will issue a full refund. We can only accept the return of opened items if they are faulty.
Please note: custom stamps cannot be returned for a refund unless they are faulty.

Payment

Pay by PayPal, credit or debit card, or by cheque. Choose your payment method at the checkout.
Card payments are handled by Paypoint; The English Stamp Company does not have access to any of your card details, other than the type of card, expiry date and the last 4 digits on the front of the card, which we use to identify the card used.